FAQ

We go the extra mile for you...


How soon will my account be set up and ready for use?

Your account will be set up within 15 minutes. You will receive an email with your account information, username and password. You can then start using your BizMile Tracker account.

Is my access 24 hours a day?

Yes, you will have access to your account 24 hours a day, except during scheduled maintenance which will be between 12 and 2am Pacific Time. You will be notified ahead of time, by email, of maintenance periods.

What browsers do you support?

On the Windows OS, we strongly prefer Firefox but do, if unevenly, support MS Explorer. On Mac OS X, we support only Firefox.

What is the minimum screen size needed?

You need a minimum width screen of 800 pixels wide.

How do I save my trip deductions for future reference and in case of an IRS audit?

Select the "Print" button and then "Printer Friendly Report" (e.g. PDF). This is the report is archival. Save it with your annual tax information for reference and extra peace of mind that you have properly documented deductions.

What happens to my address and trip information after the tax year is over?

BMT will save your addresses and trip information from year to year, provided you are a current customer, so you only have to enter the addresses once. Per our Privacy Statement, no information is ever shared with third parties. Never.

Need IRS mileage rate information?

We have an IRS mileage rate and publication FAQ just for you covering current rates for 2010, 2009 and audit rates for 2008, 2007, 2006 and later years.